I have spent over four hours today dealing with a bank regarding a title for one of our cars. They are the lien holder and wanted me to make a change to the title. I have told them a hundred times it shows them as the lien holder and I can't make any changes to the title---THEY HAVE TO. I have been given a new number and told to call this number and maybe they can fix it--I called there and they wanted to know why I called them and gave me exactly the same number I called to get them.
I got pretty hot and told them what I had found out and finally one person said "well I'll call the dealership and have them make the changes." The dealership told them they couldn't make any changes now because the bank was the lien holder as shown on the title at UDMV and the bank would have to make the change themselves and order a duplicate title. The dealership told her to call the UDMV and see what they needed to do.
UDMV gave them all the information they needed and the lady called me back and said she was making the changes and requesting a duplicate title from UDMV---HMMMMMM Wonder where they heard that before.
Oh well at least that is one less thing I have left in my life to straighten out---maybe when it is fixed I'll change banks.
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3 comments:
Same nonsense everywhere!
argh! I hate people like this, always trying to pass the buck off to someone else so they don't have to do the work. too many people are like this in the workplace!
Almost 40 years with the same bank and never a problem---then all at once they have a division of labor all over the place and nobody really does any work anymore---they just pass it on to a different office and pick up their checks.
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